Contact Us
We will answer any questions you may have about our online sales, rights or partnership service right here.
FREQUENTLY ASKED QUESTIONS
We use high-quality materials, including sterling silver, gold-plated metals, and semi-precious stones. Each piece is crafted with care to ensure durability and elegance.
To maintain the beauty of your jewelry, avoid contact with water, perfumes, and chemicals. Store your pieces in a dry, cool place, preferably in a jewelry box or pouch.
Yes, we offer custom designs and personalized engravings on select items. Please contact our customer service team to discuss your specific requirements.
We offer a 30-day return and exchange policy on all our jewelry. The item must be in its original condition and packaging. Please visit our Return Policy page for more details.
Shipping times vary based on your location within Pakistan. Orders typically take 3-5 business days. Currently, we only ship within Pakistan.
If you receive a damaged or incorrect item, please contact our customer service team immediately with your order number and a photo of the issue. We will arrange for a replacement or refund as per our policy.
Once your order is shipped, you will receive a tracking number via email. You can use this number on our website or the courier’s website to track your package in real time.
