Privacy Policy

At AstralCrafts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

Personal Information: When you place an order, sign up for our newsletter, or interact with our site, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

Non-Personal Information: We also collect non-personal data, such as browser type, IP address, and usage patterns, to help us improve our website and services.

2. How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, including shipping and providing customer service.
Communication: We may use your contact details to send you updates about your order, special offers, or new products, but only if you opt-in to receive such communications.
Improvement of Services: We analyze non-personal information to enhance our website’s functionality, user experience, and overall service quality.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information. Our website uses secure sockets layer (SSL) encryption technology to safeguard your data during transmission. Additionally, we restrict access to your personal information to authorized personnel only.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our site. Cookies help us remember your preferences, analyze site traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., payment processors and shipping companies). These third parties are required to maintain the confidentiality of your information and are prohibited from using your personal data for any other purpose.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the details provided below. You can also opt-out of receiving marketing communications by following the unsubscribe link in our emails.

7. Changes to This Privacy Policy

AstralCrafts reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@astralcrafts.com
Phone: +92 323 8073333
Address: Address: 1, Shalimar Mughal St 2, Shalimar Link Road, Mughalpura 54840, Lahore, Pakitstan